Privacy Policy | Terms & Conditions

This privacy policy ("Policy") describes how the personally identifiable information ("Personal Information") you may provide on the roadguardassist.com website ("Website" or "Service") and any of its related products and services (collectively, "Services") is collected, protected and used. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy is a legally binding agreement between you ("User", "you" or "your") and ON THE SPOT DISPATCH INC. ("ON THE SPOT DISPATCH INC.", "we", "us" or "our"). By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Automatic collection of information

When you open the Website, our servers automatically record information that your browser sends. This data may include information such as your device's IP address, browser type and version, operating system type and version, language preferences or the webpage you were visiting before you came to the Website and Services, pages of the Website and Services that you visit, the time spent on those pages, information you search for on the Website, access times and dates, and other statistics.

Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding the usage and traffic of the Website and Services. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.

Collection of personal information

You can access and use the Website and Services without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the features on the Website, you may be asked to provide certain Personal Information (for example, your name and e-mail address). We receive and store any information you knowingly provide to us when you make a purchase, or fill any online forms on the Website. When required, this information may include the following:

• Personal details such as name, country of residence, etc.
• Proof of identity such as photocopy of a government ID.
• Payment information such as credit card details, bank details, etc.
• Geolocation data such as latitude and longitude.
• Information about other individuals such as your family members, friends, etc.
• Any other materials you willingly submit to us such as articles, images, feedback, etc.

Use and processing of collected information

In order to make the Website and Services available to you, or to meet a legal obligation, we may need to collect and use certain Personal Information. If you do not provide the information that we request, we may not be able to provide you with the requested products or services. Any of the information we collect from you may be used for the following purposes:

• Fulfill and manage orders
• Deliver products or services
• Improve products and services
• Send marketing and promotional communications
• Respond to inquiries and offer support
• Request user feedback
• Improve user experience
• Post customer testimonials
• Deliver targeted advertising
• Administer prize draws and competitions
• Enforce terms and conditions and policies
• Protect from abuse and malicious users
• Respond to legal requests and prevent harm
• Run and operate the Website and Services

Billing and payments

We use third party payment processors to assist us in processing your payment information securely. Such third party processors' use of your Personal Information is governed by their respective privacy policies which may or may not contain privacy protections as protective as this Policy. We suggest that you review their respective privacy policies.

Disclosure of information

Depending on the requested Services or as necessary to complete any transaction or provide any service you have requested, we may contract with other companies and share your information with your consent with our trusted third parties that work with us, any other affiliates and subsidiaries we rely upon to assist in the operation of the Website and Services available to you. We do not share Personal Information with unaffiliated third parties. These service providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements.

We will disclose any Personal Information we collect, use or receive if required or permitted by law, such as to comply with a subpoena, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Retention of information

We will retain and use your Personal Information for the period necessary to comply with our legal obligations, resolve disputes, and enforce our agreements unless a longer retention period is required or permitted by law. Once the retention period expires, Personal Information shall be deleted.

The rights of users

You may exercise certain rights regarding your information processed by us, including the right to withdraw consent, object to processing, access and obtain a copy of your information, verify accuracy and request correction, restrict processing, request erasure, and receive your information in a structured, commonly used and machine readable format.

California privacy rights

California residents who provide Personal Information to obtain products or services for personal, family, or household use are entitled to request and obtain from us, once a calendar year, information about the Personal Information we shared, if any, with other businesses for marketing uses. To obtain this information please contact us.

Cookies

The Website and Services use "cookies" to help personalize your online experience. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

Privacy of children

We do not knowingly collect any Personal Information from children under the age of 18. If you are under the age of 18, please do not submit any Personal Information through the Website and Services.

Information security & data breach

We secure information you provide on computer servers in a controlled, secure environment. However, no data transmission over the Internet or wireless network can be guaranteed. In the event of a data breach, we will make reasonable efforts to notify affected individuals where required by law.

Changes and amendments

We reserve the right to modify this Policy or its terms relating to the Website and Services from time to time in our discretion and will notify you of any material changes. Your continued use of the Website and Services after the effective date of the revised Policy will constitute your consent to those changes.

Contacting us

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@roadguardassist.com.

These terms and conditions ("Agreement") set forth the general terms and conditions of your use of the roadguardassist.com website ("Website" or "Service") and any of its related products and services (collectively, "Services"). This Agreement is legally binding between you ("User", "you" or "your") and ON THE SPOT DISPATCH INC. By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. If you do not agree with the terms of this Agreement, you must not access and use the Website and Services.

Age requirement

You must be at least 18 years of age to use the Website and Services. By using the Website and Services and by agreeing to this Agreement you warrant and represent that you are at least 18 years of age.

Billing and payments

You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. We reserve the right to change products and product pricing at any time. We also reserve the right to refuse any order you place with us.

Accuracy of information

Occasionally there may be information on the Website that contains typographical errors, inaccuracies or omissions. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Website or Services is inaccurate at any time without prior notice.

Third party services & links

If you decide to enable, access or use third party services, be advised that your access and use of such other services are governed solely by the terms and conditions of such other services. We are not responsible for examining or evaluating the content or accuracy of any third-party resources, and we do not assume any responsibility or liability for the actions, products, services, and content of any other third parties.

Prohibited uses

In addition to other terms set forth in the Agreement, you are prohibited from using the Website and Services or Content: for any unlawful purpose; to violate any regulations, rules or laws; to infringe upon intellectual property rights; to harass, abuse or discriminate; to submit false or misleading information; to upload viruses or malicious code; to spam, phish, crawl or scrape; for any obscene or immoral purpose; or to interfere with the security features of the Website and Services.

Intellectual property rights

This Agreement does not transfer to you any intellectual property owned by ON THE SPOT DISPATCH INC. or third parties, and all rights, titles, and interests in and to such property will remain (as between the parties) solely with ON THE SPOT DISPATCH INC. All trademarks, service marks, graphics and logos used in connection with the Website and Services are trademarks or registered trademarks of ON THE SPOT DISPATCH INC. or its licensors.

Disclaimer of warranty & limitation of liability

You agree that the Service is provided on an "as is" and "as available" basis and that your use of the Website and Services is solely at your own risk. We expressly disclaim all warranties of any kind, whether express or implied. To the fullest extent permitted by applicable law, in no event will ON THE SPOT DISPATCH INC. be liable for any indirect, incidental, special, punitive, or consequential damages.

Indemnification

You agree to indemnify and hold ON THE SPOT DISPATCH INC. and its affiliates, directors, officers, employees, agents, suppliers and licensors harmless from and against any liabilities, losses, damages or costs, including reasonable attorneys' fees, incurred in connection with or arising from your use of the Website and Services.

Dispute resolution

The formation, interpretation, and performance of this Agreement and any disputes arising out of it shall be governed by the substantive and procedural laws of Nevada, United States. The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the courts located in Nevada, United States.

Changes and amendments

We reserve the right to modify this Agreement or its terms at any time, effective upon posting of an updated version of this Agreement on the Website. Continued use of the Website and Services after any such changes shall constitute your consent to such changes.

Contacting us

If you would like to contact us to understand more about this Agreement or wish to contact us concerning any matter relating to it, you may send an email to info@roadguardassist.com.

This Digital Millennium Copyright Act policy ("Policy") applies to the roadguardassist.com website ("Website" or "Service") and outlines how ON THE SPOT DISPATCH INC. addresses copyright infringement notifications and how you may submit a copyright infringement complaint.

It is our policy to expeditiously respond to clear notifications of alleged copyright infringement that comply with the United States Digital Millennium Copyright Act ("DMCA") of 1998.

Notifications of infringement

If you are a copyright owner or an agent thereof, and you believe that any material available on our Services infringes your copyrights, then you may submit a written copyright infringement notification pursuant to the DMCA by providing us with the following information:

• Identification of the copyrighted work that you claim has been infringed.
• Identification of the infringing material, including the URL(s) where it may be found.
• Information reasonably sufficient to permit us to contact you (address, telephone number, e-mail address).
• A statement that you have a good faith belief that use of the material is not authorized by the copyright owner, its agent, or the law.
• A statement that the information in the notification is accurate, and under penalty of perjury that you are authorized to act on behalf of the owner.
• A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.

Counter-notifications

A user who receives a copyright infringement Notification may make a counter-notification pursuant to sections 512(g)(2) and (3) of the US Copyright Act. To file a counter-notification, you must provide a written communication that identifies the removed material, your contact information, a statement under penalty of perjury of good faith belief that the material was removed by mistake, your consent to jurisdiction, and your signature.

Changes and amendments

We reserve the right to modify this Policy or its terms at any time, effective upon posting of an updated version of this Policy on the Website.

Reporting copyright infringement

If you would like to notify us of infringing material or activity, you may send an email to info@roadguardassist.com.